Twinkle 36 / Aged-care scams

Aged-care scams: visits on paper only.

Mum got billed for an aged-care visit that never happened; even the imaginary carer charges by the hour.

A 15–60 second vertical Twinkle, filmed or AI-generated, with the sound of urine tinkling in the background. Start with the gripe, land the joke, then point to the fair-go fix.

Brainstorming scenario

Aged care: the receipt must match the visit

An older person’s records and chosen support could help compare the bill with the care received. They would keep a voice in the process, rather than disappear behind provider or family decisions.

Explore the policy idea

Short video script

Mum got billed for an aged-care visit that never happened; even the imaginary carer charges by the hour. An older person’s records and chosen support could help compare the bill with the care received. They would keep a voice in the process, rather than disappear behind provider or family decisions. Make provider bills, delivered care and complaints understandable to the older person.

Explore the connected work